Communication Officer/Ingazi – Job Ref. RW/UNICEF/1107/2522

Contract

This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

Under the supervision of Chief Education at UNICEF, the Communications Officer will work closely with the Ingazi (Passport to Earning Rwanda) Comms taskforce led by the Ministry of Youth and Arts, to support the following activities:

● Under the supervision of Chief Education at UNICEF, the Communications Officer will work closely with the Ingazi (Passport to Earning Rwanda) Communications taskforce led by the Ministry of Youth and Arts, to support the following activities:

● Support drafting of key documents including concept notes, progress reports and briefing notes, as inputs to local and global reports, funding and partnership proposals and other stakeholder communication materials.

● Support the management of vendors, including supporting the development of Ingazi communications materials, payment tracking, filing of contractual documents and ad-hoc communications.

● Draft regular updates to inform partners and other stakeholders of progress and milestones.

● Support scheduling of meetings (technical and steering committee), preparation of agenda, PowerPoints, minutes, and follow-up of agreed action points.

● Monitor and update social media pages including scheduling and publishing posts, responding to queries shared on the timelines and via direct message, and escalating critical feedback to the technical team for timely attention and action. Summarize key highlights from social media feeds (positive and negative) for monthly progress reports.

● Monitor and respond to queries channeled through the Ingazi social media, email and platform channels, and escalating complaints or operational feedback to the relevant teams for timely action, within a 48-hour turnaround time.

● Collect and consolidate feedback on the platform from users, including suggestions and to identify trends in the sector to inform the continued enhancement of the Ingazi platform.

● Draft content to be published on the Ingazi website to inform implementing partners and other stakeholders of implementation progress, including quarterly newsletters, project milestone highlights, articles, content summary for social media content, scripts for influencer campaigns, press releases and briefing notes or presentations for project representatives attending different fora.

● Support documentation of positive Human-Interest Stories in collaboration with the Communications Taskforce, initiate social listening surveys and incorporate feedback into the monthly reports.

● Compile performance metrics shared by Ingazi ambassadors into a consolidated report which can be circulated among stakeholders to inform them on the uptake and performance of Ingazi among youth across Rwanda.

● Provide administrative support including event coordination, travel planning and logistic coordination, invitations and participation tracking, documentation, catering arrangements, coverage arrangements, etc. ● Draft monthly status reports including platform performance analytics, social media reach and engagement analytics, career hub milestones and lessons learned, etc. to update key stakeholders on progress, in coordination with the IT officer.

● Any other coordination support required to ensure the seamless implementation of the Ingazi (Passport to Earning) project and other GenU activities in Rwanda of the Ingazi (Passport to Earning) project and other GenU activities in Rwanda.

• Professionalism • Integrity • Teamwork and respect for diversity • Planning and organizing • Communication • Flexibility • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity, and self-reliance; and commitment towards UNICEF/ITU’s mission and vision, as well as to the UN Core Values.

• Experience in NGO, Governmental organizations, or a relevant field. Experience in an international setting is an added advantage.

• Experience working with UNICEF, or the Government of Rwanda is an added advantage.

• Experience working on youth engagement and participation or youth upskilling and employment initiatives, particularly, the communications/marketing/promotion of said youth empowerment initiatives is an asset. • Demonstrated understanding of the school-to-work transition landscape for youth in Rwanda. • Strong familiarity with the cultural and political context of Rwanda. • Excellent oral and written skills; excellent research, drafting, formulation, reporting skills; • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development. • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel; • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines; • Have affinity with or interest in youth empowerment, technology for development, volunteerism as a mechanism for durable development, and the UN System

Kigali, the capital of Rwanda, has experienced remarkable rejuvenation and stability, evident upon arrival in the city. While motorcycle taxis are the fastest mode of transport, they’re not recommended without your own helmet, though some provide helmets. Standard taxis, marked with yellow stripes, are another option, with many operated by Kigali Taxi Service or Kigali Airport Taxis. Public transportation is affordable and efficient, with new and well-maintained buses available, and prepaid cards can be purchased at bus stations. Rental cars are also available due to significant investment in infrastructure, leading to minimal congestion. Accommodations in Kigali are readily available and meet relevant standards, with recreational facilities like swimming pools also accessible. Shopping options include various shops and markets offering essential items, imported goods, home furnishings, electrical appliances, and vehicle spare parts. The city boasts both public and private health facilities, such as King Faisal Hospital and Legacy Clinic, equipped to handle emergencies and affiliated with CIGNA insurance. Kigali is considered exceptionally safe, with emergency numbers like 999 for police, 111 for fire fighters, and 112 for general emergencies, and 113 for traffic accidents. For volunteers, the UNV Programme offers monthly living allowance covering basic needs like housing, utilities, transportation, and communication. The purpose of the allowances and entitlements paid to UN Volunteers is to enable UN Volunteers to sustain a secure standard of living at the duty stations in line with United Nations standards without incurring personal costs. The allowances are in no way to be understood as compensation, reward, or salary in exchange for the UN Volunteer’s service.

UNICEF offers reasonable accommodation for UN Volunteers with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. It is encouraged to disclose one’s disability during job application for reasonable accommodation during the recruitment process and afterwards during the assignment.